Terms & Conditions
Website
This website is operated by www.petrabishai.co.uk. When using this website you are automatically agreeing with and accepting all of the Terms and Conditions for the supply of goods through Petra Bishai who may update these Terms and Conditions from time to time. Notifications of changes will be made through the site and usage of the website implies acceptance of the revised terms and conditions.
Product Information
For information about your jewellery please visit the Jewellery Information & Aftercare page.
Pricing & Payment
All prices are shown in GBP (£ sterling). All transactions are handled by a secure online independent payment service provider. If you would like to arrange a bank transfer, please contact Petra. Prices are correct at time of publication and are subject to change. Non UK purchases may be liable to import duties and taxes please refer to the Delivery & Returns page.
For bespoke and commissioned work a deposit of 50% is required at the start with the balance paid on collection or prior to postage. All work purchased from Petra’s collections to be paid in full prior to delivery.
Online Security
We do not store credit card details nor do we share financial details with any third parties.
Terms of Sale
On receipt of payment for goods you will receive an acceptance e-mail to the e-mail address that you provided when you made your order. Our acceptance of your order constitutes a legally binding contract. Therefore, only adults (persons aged 18 and over) and other individuals who are lawfully entitled to enter into a legally binding contract under English law can make a purchase on this site.
Delivery & Returns
For full information on the terms & conditions for delivery; returns and exchanges, delays and packaging please visit the Delivery & Returns page
Copyright
This website and its contents are copyright of Petra Bishai. All rights reserved. If you would like to use fully credited images please contact Petra Bishai to request permission. Copyright © 2025 Petra Bishai
Privacy Policy
Petra Bishai operates as a small creative business dealing personally with her clients and orders.
In line with GDPR legislation we would like to make you aware of how we obtained your data. You will only receive emails if you have signed up to be on our mailing list either through one of our shows, studio visits, workshops, website, social media or telephone.
With your consent we may collect and process the following data about you:
- Contact details including your name, address(es), phone number, and email
- Communications with us including the information you include in communications with us
- The products you have purchased
- The show(s) that you attend and dates
- Workshops that you attend and dates
· We will only use this information to keep you updated on our latest exhibitions, products and workshops / demonstrations and to provide you with an individual service.
We only mail out when we have something of interest to tell you about and we do not share our mailing list. All our email campaigns are currently conducted through Mailchimp meaning that all information can be updated easily. You have the option to unsubscribe from our mailing list at any point by clicking on the link at the bottom of each mailing. Mailchimp’s unsubscribe feature will remove all of your electronic data and is immediately effective. Mailchimp’s privacy policy can be found here: https://www.intuit.com/privacy/statement/
Petra Bishai is committed to protecting and respecting your privacy. If you require any further information on GDPR or on the data we hold please contact Petra directly.
Cookies
Google Analytics gathers data by means of cookies, which are stored on users’ computers. You have the choice of opting out of cookies when you enter our website. Cookies are small text files that are placed on your computer or mobile device by websites you visit. Their main purpose is to make websites work, or work more efficiently, as well as to provide important business and marketing information about you to the site. As a result, they allow websites to personalize the content you see based on your browsing preferences and habits, such as language and geographical region. No personally-identifiable data is collected. There are different types of cookies; some are optional while others are strictly necessary for a website to work properly. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the All About Cookies website.
Collecting data using Google Analytics
When someone visits our website we use Google Analytics to collect standard internet log information such as Internet Protocol (or IP) addresses and also details of visitor behaviour patterns such as pages viewed, the duration of the visit and type of browser used. We use the information generated to create reports about the use of our website in order to improve the site’s development and to ensure we target our information as usefully and accurately as possible. We do not make any attempt to find out the identities of those visiting our website using the data in these logs. We will not associate any log data gathered from this site with any personally identifying information from any source.
My Store is powered by Shopify, which enables us to provide the Services to you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.
We may make changes to the Privacy Policy from time to time in line with current climate and legal changes. Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at petra@petrabishai.co.uk or contact us at 302 Cockpit Studios, London, SE8 3DZ, GB
Last updated: August 28, 2025